RightQ

About RightQ

RightQ is a Smart Queue Management system for businesses that experience heavy foot traffic. A simple way to improve your customer journey and scale to any service configuration including single line, multi-line, VIP reception or personalized reception.

Manage single and multi-queues to avoid congestion.

Anticipate your customer needs and enhance the experience.

Direct your visitors to the right place at the right time.

Connect the system to your CRM for a seamless experience.

Key benefits

Customer satisfaction

Monitor and reduce the perceived waiting time. Create a relaxed environment for your customers.
Location management

Oversee foot traffic in all your locations and take real time action when needed.
Customized experience

Create personalized journeys based on customer profile, services offered and available resources.
Cost saving

Collecting information on foot traffic in your various locations turns into valuable ROI data.
Staff efficiency

Create an environment where visitors feel relaxed improve the frontline performance.

RightQ at Orange Botswana

“We strive to create pleasant customer journeys in our shops and RightQ has enabled us to attain this by providing us with information on which services our customers utilize the most. We have been able to identify which type of customers frequent which shops. ”

About RightQ

Key benefits

Customer satisfaction

Location management

Customized experience

Cost saving

Staff efficiency

RightQ at Orange Botswana

Company

Resources

Support