“By 2020 more than 40% of all data analytics projects will relate to an aspect of customer experience.”
43% of Orange subsidiaries in the world use our Smart Queue and Customer Feedback management systems to deliver outstanding in-store experiences.
ANPT, the tourism development agency of Benin Republic used RightCom technology to run a large professional survey to understand the needs of African American and Caribbean tourists.
bioMérieux relies on our Enterprise Survey Software and Data Analytics Software to gather strategic insights on Africa's markets.
Sociéte Génerale opted for RightCom's closed loop system to reduce the issue-to-resolution mean time within the bank's subsidiaries in Africa.
Discover RIGHTCOM XP™
The leading Enterprise Data & Experience Management Platform.
Create memorable interactions regardless of the channel of contact. Let RightCom support you with every single issue raised by the customer.Read more →
Share human-centered moments that matter in the full employee lifecycle from talent attraction to retirement or separation.Read more →
Develop a patient-centered relationship from appointments to hospital bills. Holistically care about the patients’ emotions and pain points along their journey.Read more →
Increase citizens’ trust in public sector and reduce frustrations with government services by implementing a citizen-centric approach.Read more →
Build the brand reputation, benchmark the competition and listen to consumers to understand how best you can win their heart.Read more →
Understand consumer's needs in our rapidly changing world is key for successful product experience. We help you unlock the critical moments.Read more →
Applying deep industry expertise and our methodology, RightCom Professional Services help you implement and setup the right solution for your unique requirements, providing a platform from which you can dramatically improve and grow your business while driving costs out of your operations.
Want to get started?
- Get expert insights for your CX program
- Boost your strategy with real customer feedback
- Create seamless experiences regardless the touch point
- Increase your employee engagement and reduce turnover
- Develop unique brand experiences as your competitive edge
- Conduct market research to understand what influence consumers