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SCB Cameroun chooses RightCom to enhance its customer experience

Deliver an omnichannel customer experience with these three key strategies

Why we built an agent network

The story of RightCom would not have been the…

SCB Cameroun chooses RightCom to enhance its customer experience

SCB Cameroon, a subsidiary of the Moroccan group Attijariwafa…

Deliver an omnichannel customer experience with these three key strategies

Customers have experienced a mind shift. They expect any…

The Right Employee Experience Leads To The Best Customer Experience

Start with one product. Choose all. Or tailor our CX technology to meet your unique company culture.

RightCom XP

Get a 360 view of your customers with the right CRM software

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RightSurvey

Collect customer feedback like NPS, CSAT, CES and more

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RightDesk

Provide helpdesk support to your clients across all channels

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RightData

Understand your customer experience data in few clics

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RightQ

Empower your walk-in customers with a smart queue management

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RightPlayer

Create and publish content on multiple screens anywhere

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RightTime

Simplify appointment booking for your customers

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RightBot

Create your chatbots without any coding skills

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RightSuccess

Track and measure customer success in real time

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RightFlow

Turn video streams into insights for your marketing strategy

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Need more than software?

From designing your CX program to managing your customer service, we've got you covered.

CX Advisory

We offer strategic, operational, and tactical expertise through workshops, contracting, and consulting for businesses in search for consistent CX across all touch points

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Strategy

We design customer experience strategy for brands that help shift people experiences from standard to excellent

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Training

Our CX training methodology includes tailored use cases, role-based exercises, listening approaches

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Implementation

We help you implement and setup your unique CX program requirements including change management

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CX BPO Outsourcing

We provide the right associates, training, scheduling, and operations to help businesses provide CX excellence to their customers

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Customer Service

Our BPO department provides brand fanatics with a customer obsession culture whose only goal is your success

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Sales

We provide a great add-on to your team with our proprietary playbook for customer acquisition and retention

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Agent Networks

Our distribution network framework comprising agents and technology helps you scale efficiently in your market

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You're in good company

Get inspired by our customer success stories

Fintech

We chose RightCom because we have a lot of overlapping values. They have a great employee experience, highly skilled and pro-active agents, and teams in so many countries we are interested in expanding into.

Fintech

We chose RightCom because we have a lot of overlapping values. They have a great employee experience,…

Retail

RightCom XP made it easy to collect, analyse cx data and take swift action to close any…

Telecom

In 10 years, our partnership with RightCom in Africa and Middle East to transform our in-store customer…

Telecom

RightCom CX Advisory team has helped us uncover the hidden insights in our customer experience data.

Banking

RightCom's expertise and knowledge of the cx market in Africa influenced our strategy.

Banking

RightCom's expertise and knowledge of the cx market in Africa influenced our strategy.

Logistics

The software enabled us to improve the customer journey and reduce the waiting time in our service…

Telecom

RightCom is a strategic partner for our distribution and sales network. Their dynamic network of agents allows us to provide consumers quick access to our products

Telecom

RightCom is a strategic partner for our distribution and sales network. Their dynamic network of agents allows…

Manufacturing

We chose RightCom as strategic partner for our CX program because of their expertise in the field in Africa

Manufacturing

We chose RightCom as strategic partner for our CX program because of their expertise in the field…

Telecom

RightCom has helped us deliver a unique customer experience, regardless of brand or country of operation.

Telecom

RightCom has helped us deliver a unique customer experience, regardless of brand or country of operation.

Cosmetics

We have seen an increase in repeat business from all customer segments thanks to RightCom.

Cosmetics

We have seen an increase in repeat business from all customer segments thanks to RightCom.

Banking

RightCom's tailored approach to our needs has significantly improved our customer experience.

Banking

RightCom's tailored approach to our needs has significantly improved our customer experience.

Get started with a free demo

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Recommendations on integrations with RightCom solutions
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We help companies improve customer satisfaction, reduce churn and generate more profitability.

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SERVICES

RESSOURCES

CX BPO OUTSOURCING

SERVICES

Ressources

The Right Employee Experience Leads To The Best Customer Experience

RightCom XP

RightSurvey

RightDesk

RightData

RightQ

RightPlayer

RightTime

RightBot

RightSuccess

RightFlow

From designing your CX program to managing your customer service, we've got you covered.

CX Advisory

Strategy

Training

Implementation

CX BPO Outsourcing

Customer Service

Sales

Agent Networks

You're in good company

Get inspired by our customer success stories

Book your demo

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